Monday Evening Links07:02PM Monday Oct 06 2008 by Revcb2 comments "There are very few routes [in Verizon's network] with less than 100 Gigabits of traffic," says Glenn Wellbrock, Verizon's director of Backbone Network Design at Optical Expo '08. Unfortunately for them, they're meeting this demand by combining multiple 10-Gig wavelengths -- because "that's the only technology available at the right price when the existing networks were built." This is why Verizon, who has been conducting 100Gbps core network trials with Siemens and Alcatel-Lucent, today announced 100Gbps core link trials with Nortel as well. 5 comments While Sprint's new XOHM mobile WiMax is officially only commercially available in Baltimore, reports suggest that looming launch market networks (Chicago, Boston, Dallas, Philadelphia, Washington DC, Northern Virginia) are now live, though only in a testing capacity and not technically taking customers yet. DC and Chicago are supposed to be the next markets that come online, with the remainder scheduled to go live before the end of the year. On Wednesday, Sprint plans a marketing extravaganza in Baltimore officially heralding the new service's arrival. 20 comments Phone News (via Gizmodo) reports that AT&T wireless users were "abusing" their unlimited pre-paid GoPhone data service by tapping into it with their laptops -- so AT&T is pulling the plug on the $19.99/month option starting on November 12th. Pre-paid users can spend $60 for 5GB of usage, but can expect to be billed $0.00048 per kilobyte, or $480 per gigabyte -- though Gizmodo claims that the customer account gets locked should it hit $100 in overages. 44 comments Despite Verizon and T-Mobile faring better in call quality and customer satisfaction surveys, 30% of current 3G iPhone users made the switch from other carriers to AT&T from June to August, according to new data from the NPD Group. By comparison, 23% of wireless customers changed carriers during that same time frame. Nearly half of new AT&T iPhone customers switched from Verizon Wireless, another 24 percent switched from T-Mobile, and 19 percent switched from Sprint. iPhone smartphone share jumped from 11% to 17% of the market with the 3G's launch. 57 comments We're quickly approaching cable TV rate hike season, and Comcast is sending out alerts to users in several markets that they can expect a slew of hikes across a suite of television packages and services. For instance in Maryland, monthly programming prices are being raised by roughly $4-6 for each tier, DVR service will jump from $13.95 to $15.95, while premium channel package prices are jumping $1 each. Jupiter Research recently noted that consumers will be ditching cable TV long before broadband as the economy tightens; do any of you have any plans to trim TV services from your budgets? 82 comments We've previously noted that if Verizon FiOS has a weak spot, it's the service's billing, which frequently contains errors that are sometimes impossible to correct. According to the St. Petersburg Times, customers are getting annoyed with multi-page FiOS bills they say they can't understand, and which rarely are the same amount from month to month. Both Time Warner Cable and Bright House networks are taking advantage of the complicated bills and hidden fees, by promising customers a simpler billing experience if they return. "Changes are coming," a Verizon spokesman tells the paper (a promise users have heard before). "And I think it will really be something our customers will really appreciate." 26 comments Verizon tells the Associated Press that their $28.1 billion acquisition of Alltel is on track, despite recent economic concerns. The deal, which would make Verizon Wireless the largest wireless carrier in the United States, was announced last June and awaits FCC approval. Some analysts aren't so sure the deal will stay on schedule. "Considering the size of this deal, it would be surprising that Verizon would enter something with such significant risk that it really threatens to preclude this deal from closing," said Bill Densmore of New York-based Fitch Ratings. 16 comments Ad Age explores how Time Warner Cable (TWC) is taking aim at AT&T and Verizon by taking a page out of the negative political attack ad playbook. Their new ads and website feature Comedian Mike O'Malley, and jab Verizon on things like complicated billing and the occasional dug up azaleas. story continues..30 comments Senate Judiciary Committee Chairman Patrick Leahy (D-VT) and the panels senior Republican, Arlen Specter of Pennsylvania, have asked trade negotiators not to make the controversial Anti-Counterfeiting Trade Agreement (ACTA) too specific, notes consumer advocacy firm Public Knowledge. The ACTA takes aim at BitTorrent websites like the Pirate Bay, whistle-blowers, and even legit distribution systems like Tor. It's also believed that the global proposal, being hashed out in secret between governments and the entertainment industry, includes mandatory ISP piracy filters. 48 comments Charter, Cox, Time Warner Cable, Cablevision, Comcast and Bright House Networks are collaboratively working on a new advertising system they've dubbed "Canoe." The effort, designed to help keep billions in ad dollars from flowing to the Google's of the world, will attempt to make TV advertising more interactive and user (or neighborhood) specific. While the program isn't expected to really take off until the first quarter of next year, customers tell us they're already getting e-mails concerning Canoe pilot programs. story continues..42 comments For those of you who can't wait until later this month when T-Mobile officially starts offering the HTC G1 smart phone with Android OS, Gizmodo notes that T-Mobile has posted an emulator to their website that mimics the general layout of the handset and OS. Unfortunately, it's not 100% accurate, given it shows their HSDPA network is actually available -- something that won't be true for a very significant number of people who buy the next-gen handset. But it does give you the general feel of the device for those interested. 14 comments It appears that Verizon is shaking up their HD channel offerings -- and while customers will get a number of additional channels, they'll be paying more for the privilege. According to MultiChannel News, the telco is widening the rollout of their $57.99 FiOS TV Extreme HD programming package, a 200SD 50HD bundle which is replacing the $47.99 Premier package in markets where it's deployed. The company is also expanding a $47.99 "Essentials" tier, which includes up to nine local HD channels. Some additional discussion on these packages can be found in our FiOS TV forum. 22 comments Earlier this week, AT&T admitted that the credit freeze was having an impact on business, AT&T unable to sell any commercial paper (short term IOU notes) for terms longer than overnight. A user in our AT&T forum suggests that AT&T has apparently found one way to generate some immediate cash: billing landline customers for next month's long distance fees this month instead. However, it appears that this may have been in the works for a while, given AT&T already charges next month's fees in advance for many other services, like wireless. The user directs our attention to the full AT&T notice over at his blog. 39 comments According to the latest data by Jupiter Research, consumers impacted by an economic downturn will trim movies and TV from their budgets long before they trim broadband. Speaking to broadband's shift toward necessary utility and away from luxury service, only 2% surveyed by the firm would trim broadband in tough economic times, while 12% would trim premium cable channels. "It is noteworthy that broadband has reached this core status, joining the list of utility services along with electricity, phone and cable that consumers consider vital to the household," says report author Bobby Tulsiani. 64 comments Several airlines recently started offering Gogo in-flight broadband service on select domestic flights, charging users $12.95 for cross-country flights, and $9.95 on flights of three hours or less. However, an early problem has sprung up: airline attendants are complaining about passengers viewing porn, leading to a debate over whether these services should see content filters. While American Airlines has opposed filters, Delta says they'll now block inappropriate websites -- though knowing the unreliability of filters, it may not completely solve the problem. 24 comments MIT's Technology Review takes a look at new millimeter wave technology, which can -- at least so far in the lab -- achieve speeds between 10 and 20 gigabits per second. Millimeter-wave technology operates from 60 to 100 gigahertz, and would be ideal for transferring large files over relatively short distances (across campus). The spectrum it operates within is licensed, but hasn't been used much due to the cost and difficulty involved in forging a millimeter-wave signal, encoding information on it, and then decoding at the other end. 12 comments What financial oblivion? It's Friday! Take off your shoes, put up your feet, and empty your heads into the comment section below. Just remember to clean up after yourselves. 124 comments While the 6-10Mbps offered by AT&T's "next-generation" U-Verse service might be plenty for standard users, it's still not going to be enough to battle cable on the marketing front -- particularly once cable begins deploying DOCSIS 3.0 technology. To that end, AT&T has been promising for the last few years that they're going to offer faster speeds via bonded VDSL2. story continues..87 comments The latest JD Power and Associates analysis of wireless carrier customer satisfaction again puts Verizon Wireless tops in five out of six geographical regions (T-Mobile ranked highest in the SouthWest). The survey ranks service on several criteria (listed in order of importance): call quality (32%); brand image (17%); cost of service (14%); service plan options (14%); billing (12%); and customer service (11%). The latest survey also finds that more than one-fourth of wireless phone customers have replaced their traditional landline connections at home and are now using wireless service exclusively to communicate on a daily basis. 42 comments ·more stories, story search, most popular ..
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