DaveO
join:2001-09-05
Easley, SC
| ATT Yahoo
I helped someone today set up their new ATT DSL service. It was a lot more complicated to do than when I got DSL under the old Bellsouth way. They seem to have something called ATT Yahoo. Is that different than ATT DSL? When I called ATT DSL tech support when I couldn't get the Internet to work correctly, they saw something about Yahoo on the account and had to transfer me to another person for help. |
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kremithefrog
join:2008-06-27
Albany, GA
 ·AT&T Southeast
| Same service but different portal. The password system is different. They really shouldn't have had to transfer you (except for rare problems) but the yahoo type accounts are just starting to come into play so it'll be a little while before all the tech support knows what to do and stops transferring to a temporary special group. |
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DaveO
join:2001-09-05
Easley, SC
| reply to DaveO
So the only difference is that this account uses the Yahoo web portal? The account also had different e-mail server settings. pop.att.yahoo.com. The first guy told me to use the Bellsouth servers but the Yahoo lady told me to use pop.att.yahoo.com and smtp.att.yahoo.com. |
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wayjac
Premium
join:2001-12-22
Indy | Have that person you helped login to the yahoo portal page and check the webmail link if there is a welcome email then its .att.yahoo.com for that person |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| reply to DaveO
Non-Yahoo! account access this. My 'pacbell.net' login fails. | 
My 'pacbell.net' login works on this page. Non-migrated user logins fail. | 
The Flickr login screen, set up for an AT&T user in the 'pacbell.net' domain. | .JPG/thumb.jpg "73902 bytes")
AT&T 'pacbell.net' user logged in. |
In late 2002, SBC signed a contract with Yahoo! to provide email, web portal, Personal Web Pages (GeoCities), and online storag (Yahoo! Briefcase, and Yahoo! Photos) to existing SBC customers, who were given the option to "migrate" to the service (or not), and to new customers (who were not given a "migration" option). The service was called, "SBC Yahoo! DSL Service".
P.S. Yahoo! Photos is no more; Yahoo! now owns Flickr, and that is what "at&t Yahoo! HSI" customers get for online photo storage. If you can log in to the Yahoo! Mail portal, you can use your account information to log in to Flickr.
In January, 2006, SBC took over AT&T, and changed their name to AT&T (and the service became, "at&t Yahoo! HSI").
The difference, for those who migrated, was that email could no longer be downloaded from the SBC (now AT&T) POP3 servers, or accessed on the SBC web mail site; we, who migrated, and the new customers, use 'pop.{domain}.yahoo.com', and web mail access was through the Yahoo! Mail web site. Later, my server names were changed from '[pop|smtp].pacbell.yahoo.com' to '[pop|smtp].att.yahoo.com]'. And the ports were changed, as well, going to the SSL ports (port 995 for POP3 and port 465 for SMTP).
It sounds like new AT&T Southeast accounts are now being signed up as, "at&t Yahoo! HSI" accounts. May not affect the older accounts. Screen shots show the difference in the appearances of the portal pages. I can't sign into the one, even though the drop down menu offers me the 'pacbell.net' domain. If you can use that one, you probably can't use the Yahoo! page.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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DaveO
join:2001-09-05
Easley, SC
| NormanS what's the quickest way for an ATT Yahoo HSI customer to reach the web-based e-mail? I was having her go to my.att.net and click on the Mail link there like I do, but she was having to log in there and then get another Yahoo page and have to log in again. |
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joako
Premium
join:2000-09-07
Gainesville, FL
edit:
October 13th, @12:26PM
| said by DaveO  :NormanS what's the quickest way for an ATT Yahoo HSI customer to reach the web-based e-mail? I was having her go to my.att.net and click on the Mail link there like I do, but she was having to log in there and then get another Yahoo page and have to log in again. I can login with my non-Yahoo ( I think) att.net account at »my.att.net but I can not login at »www.att.net (both pages look almost identical).
So I think at »www.att.net an ATT Yahoo HSI customer can login...
/edit... yes it has to be because www.att.net redirects to »att.my.yahoo.com/ and has a Yahoo! logo at the top.
How confusing....
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0 |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| reply to DaveO
said by DaveO :NormanS what's the quickest way for an ATT Yahoo HSI customer to reach the web-based e-mail? I use:
»mail.yahoo.com/
It is the same page as regular Yahoo! Mail users use, but bypasses the portal page (Portal? Portal! I don' need no stinkin' portal!!!) When she(?) types in her user name, she should use her full '@att.net' email address. Yahoo! will know, from the '@att.net' part (they know from my '@pacbell.net' part) to present the proper page.
I was having her go to my.att.net and click on the Mail link there like I do, but she was having to log in there and then get another Yahoo page and have to log in again.
The link you are using only works for non-migrated users (such as former SBC customers who never drank the Yahoo! Kool-Aid, as I did; probably you old-line Bellsouth users, as well). I don't even get redirected to the proper page, and my 'pacbell.net' ID fails on the pages you are using.
If she doesn't mind the 'at&t Yahoo! HSI' portal page, there is:
»att.my.yahoo.com/
That portal page has a similar layout, including the "Mail" link, as the non-Yahoo! AT&T portal page.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| reply to joako
said by joako :So I think at » www.att.net an ATT Yahoo HSI customer can login... »my.att.net/
Does not redirect me to the Yahoo! pages, and my 'pacbell.net' login fails. Had I not migrated in 2002, that would work for me.
»att.my.yahoo.com/
Works for me. Should not work for people with any legacy domain ('@pacbell.net', '@bellsouth.net', etc.) who did not sign up for service with the AT&T-Yahoo! partnership.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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joako
Premium
join:2000-09-07
Gainesville, FL
| said by NormanS :said by joako :So I think at » www.att.net an ATT Yahoo HSI customer can login... » my.att.net/Does not redirect me to the Yahoo! pages, and my 'pacbell.net' login fails. Had I not migrated in 2002, that would work for me. » att.my.yahoo.com/Works for me. Should not work for people with any legacy domain ('@pacbell.net', '@bellsouth.net', etc.) who did not sign up for service with the AT&T-Yahoo! partnership. Right... but »www.att.net does redirect to AT&T Yahoo!
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0 |
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kremithefrog
join:2008-06-27
Albany, GA
·AT&T Southeast
| reply to DaveO
said by DaveO :So the only difference is that this account uses the Yahoo web portal? The account also had different e-mail server settings. pop.att.yahoo.com. The first guy told me to use the Bellsouth servers but the Yahoo lady told me to use pop.att.yahoo.com and smtp.att.yahoo.com. You're right it also has different mail servers.
And I got an email and probably every other customer not on the yahoo portal about a future move. It's been planned forever and whatever due date ATT has will probably get delayed, again. It should, if it ever happens, affect all fastaccess customers. The plan is to move all domains (bellsouth.net,att.net,etc.) to the yahoo portal. I assume at that time all mail servers will be the same. Right now there are (atleast) three sets of mail servers for att.net, bellsouth.net, and att.net on yahoo portal domains. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by kremithefrog :The plan is to move all domains (bellsouth.net,att.net,etc.) to the yahoo portal. I assume at that time all mail servers will be the same. I hope not. Right now, as Yahoo! runs things, 'smtp.att.yahoo.com' is totally useless to me. If I get locked out of 'mail.pacbell.net', I will have to pay extra for a real "Smarthost". At that point, it will be worth the trouble to switch from 'at&t Yahoo! HSI' to DSL Extreme.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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